Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email, phone number)
• Travel details (flight information, passport details)
• Payment information (processed securely via Paystack)
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and manage your protocol bookings
• Communicate with you regarding your service requirements
• Send formal booking confirmations and operational updates
• Improve our services and tailor the customer experience
• Comply with airport security and legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as strictly necessary to execute our services. This includes sharing with:

• Airport authorities and immigration (for service coordination)
• Certified payment processors for secure financial transactions
• Specialized fleet service providers when chauffeured logistics are requested

4. Data Security

We implement enterprise-grade security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted entirely and processed directly through compliant payment gateways. We hold absolute discretion as a core tenet of our business.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements standard in the aviation logistics industry.

6. Your Rights

You have the explicit right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Request the total deletion of your personal data history
• Opt-out of any marketing or promotional communications

7. Cookies and Tracking

We may use cookies and similar tracking technologies strictly to ensure our website functions correctly and to enhance your booking experience. You retain full control over cookie settings via your browser preferences.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal or operational requirements. Any revisions will be posted directly to this page with an updated timestamp.